Return Policy
Collapsible content
What is your return policy?
Our commitment to providing high-quality products means that each item undergoes rigorous quality checks before it reaches your doorstep. However, as a brand deeply committed to sustainability and minimizing our environmental impact, we have chosen not to accept returns for several reasons:
- Product Integrity: Returning clothing items can sometimes result in wear and tear, which may compromise their quality. By not accepting returns, we ensure that every item we sell is in pristine condition.
- Environmental Responsibility: Returns can contribute to increased carbon emissions due to transportation. By reducing returns, we aim to minimize our carbon footprint and contribute to a more sustainable future.
- Cost Efficiency: By focusing on not accepting returns, we can allocate resources toward maintaining the quality of our products, thus keeping our prices competitive.
We understand that online shopping can be challenging, especially when it comes to sizing and fit. To address this, we provide detailed sizing charts and encourage you to reach out to our dedicated customer support team with any questions you may have before making a purchase.
In the rare event that you receive a defective or damaged item, please know that we are here to assist you promptly and ensure your satisfaction.
Can I return or exchange an item if it does not fit?
Unfortunately, we do not offer returns or exchanges for sizing issues. Please refer to our sizing chart before making a purchase, and if you have any questions, feel free to reach out to our customer support team.
What if I received a defective or damaged item?
We are committed to providing quality products. If you receive a defective or damaged item, please contact our customer support team within 7 days of receiving your order, and we will work with you to find a solution.
What if I have additional questions about my order?
If you have any concerns about your order, including issues with sizing or receiving a defective or damaged item, please reach out to our customer support team, and we will do our best to assist you within the confines of our no-return policy.